Privacy Policy

Our Commitment to Your Privacy

At StoryBox, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service to create audio stories.

We do not sell your data. Your information is used solely to provide and improve our services.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (encrypted and securely stored)
• Account preferences

Story Content

When you create stories, we collect:

• Story prompts and descriptions you provide
• Age range preferences
• Voice selections for characters
• Generated audio files

Payment Information

Payment processing is handled securely by Stripe. We do not store your credit card information on our servers. We only receive confirmation of successful payments and basic transaction details needed for your account.

Usage Data

We automatically collect certain information when you use our service:

• Device type and browser information
• IP address
• Pages visited and features used
• Time and date of access

How We Use Your Information

We use the information we collect exclusively to provide and improve our services:

• To create and deliver your audio stories
• To manage your account and process payments
• To communicate with you about your account and our services
• To improve our story generation and audio quality
• To ensure the security of our platform
• To comply with legal obligations

Data Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

• Service Providers: We use trusted third-party services to help operate our platform (e.g., cloud hosting, payment processing, AI services). These providers are bound by confidentiality agreements and only process data as needed to provide their services.
• Legal Requirements: We may disclose information if required by law, court order, or government request.
• Safety: We may share information to protect the safety of our users, the public, or our company.

Third-Party Services

To provide our services, we use the following third-party providers:

• Supabase: Database and authentication services
• OpenAI: AI story script generation
• ElevenLabs: AI voice synthesis
• Stripe: Secure payment processing
• Vercel: Website hosting

Each of these providers has their own privacy policies governing how they handle data.

Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security audits
• Limited employee access to personal data
• Secure cloud infrastructure

Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Your generated stories are stored in your account until you delete them.

If you delete your account, we will remove your personal information within 30 days, except where we are required to retain certain information for legal or business purposes.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your stories and data
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us at hello@audiobox.cc.

Children's Privacy

StoryBox is designed for use by adults (parents, guardians, educators) to create content for children. We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided us with personal information, please contact us immediately so we can take appropriate action.

Cookies

We use essential cookies to:

• Keep you signed in to your account
• Remember your preferences
• Ensure security of your session

We do not use cookies for advertising or tracking purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a notice on our website. Your continued use of StoryBox after changes are posted constitutes acceptance of the updated policy.